![]() Since you usually have to enter personal information like your email address and contact information to become eligible for an invitation from PlayStation Direct, you might need to wait for the invitation and then follow the instructions in the email you receive. It depends on the specific offer and when you applied, as well as how many people have already been invited over the course of the campaign. It can take anywhere from a few days to several weeks or even months to receive an invite from PlayStation Direct. How long does it take to get an invite from PlayStation direct? To confirm this, we recommend taking the time to contact PlayStation technical support directly to investigate the issue. There’s also a possibility that the reset request isn’t going through at all due to a network or server issue. Make sure to check your spam and junk folders to see if the reset email is being diverted there.ģ. It’s also possible that the reset email is being sent to the correct address, but is getting caught up in your email’s spam filter. To ensure that the reset request is being sent to the correct address, please take the time to double check the email address associated with your account, and update it to an address you can access if necessary.Ģ. The most common reason for not receiving the reset email is that it is being sent to the incorrect or outdated email address associated with your PlayStation account. If you are attempting to reset your PlayStation password but are not receiving the reset email, there are several possible causes of this issue.ġ. Why am I not receiving PlayStation password reset email? This can sometimes take a few days to complete. If you have contacted Support, it will take the amount of time necessary for a support agent to manually verify your identity and unlock your account. If you have been locked out due to entering the wrong password multiple times, you may be able to use the online service to reset your password and unlock your account. If you have been locked out due to suspicious activity, it may take anywhere from 48 hours to a week for the security team to review and unlock your account. If you have been locked out of your PlayStation Network (PSN) account, the amount of time it takes for your account to unlock will depend on the action you have taken to get your account unlocked. How long does it take for your PSN account to unlock? If you have not received your verification email after 24 hours, it is recommended that you contact Sony’s customer service to inquire about the delay. Factors such as working days and holidays, busy times of the year, and customer service demand can all affect how quickly they are able to send a verification email. ![]() ![]() However, this timeframe may vary depending on the particular circumstances. It typically takes Sony up to 24 hours to send a verification email. How long does it take for Sony to send verification email? If you have not received a code yet, you may need to contact the website and request that they send you a code. If the request was sent via email, then check the email account(s) associated with the website, as the code may have already been sent to you. If the request was sent via text message, then check the device(s) you receive text messages on as the code may have already been automatically sent. To locate a code, first log in to the appropriate account and then look for a code request from the website. Two-step verification codes are usually sent via text message or email. How do I find my two step verification code? Lastly, some email clients have difficulty displaying Sony’s verification emails, so you may wish to try a different email provider. Additionally, you may need to wait a short while as some verification codes can take longer to arrive than others. You can contact your email provider to check. It is also possible that the code is being blocked or filtered as spam. Make sure you are entering the correct email address in the verification process. It is possible the verification code is being sent to the wrong email address.
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